We are Global Invictus Services Limited
A premier Business Process Outsourcing Company that focuses on the consistent and effective delivery of the very BEST Customer Experience imaginable
Invictus (uhn•vik•tuhs) means Unconquerable/Undefeated
Our pledge is to work with our Clients to deliver customizable and cost-effective solutions to give your customers the superior customer experience (CX) they deserve and desire. We are dynamic, flexible and committed to utilizing, not only technology – but also creativity to conquer all CX challenges that your business may face today and well into the future; while successfully implementing our Client’s unique selling proposition (USP) for an unparalleled competitive edge.
OUR WORK MODELS, GREATER RESULTS – ONE SIZE DOES NOT FIT ALL
COVID-19 has taught us that life and its elements may change in the blink of an eye! Therefore, we had to adapt and learn simultaneously for our survival. GISL knows this and therefore will work with our Clients to make immediate and necessary changes with the introduction of hybrid work models; for their operations to keep pace with dynamic demands. We offer nearshore, smartshore and onshore options to choose from to meet all your business needs.
CREATIVITY
FLEXIBILITY
KNOWLEDGE
COST EFFECTIVENESS
Why Work with Us
What truly sets us apart is the delivery of our exceptional customer experience, which is unique to each of our Clients and their pressing needs. Our Team is empowered to make strategic decisions and provide creative solutions to solve any type of challenges or problem
COME, PARTNER WITH US! START THE CONVERSATION TODAY
THE CUSTOMER EVOLUTION CONTINUE
Your customers mean the world to you and as such you want to keep them happy and satisfied whenever they do business with your company. At GISL we help you to map your Customers’ journey and manage various technological innovations and human interactions to keep them smiling and to maintain and sustain a delightful CX balance, at any and every touch point stage and level.
THE RIGHT KIND OF PEOPLES
We ensure that our Customer Service Agents (CSAs) are of the highest quality in customer service delivery, qualifications, experience and adaptability. It is our aim to continuously train and develop our staff with the ultimate goal of serving you to the BEST of our abilities; to deliver greater and effective campaigns, increased brand awareness, brand recognition and enviable market performance.
SHINING THE LIGHT ON CX PERFECTION, ONE CLIENT AT A TIME
GISL understands this all too well and focuses on benefiting our Clients through the heightening of their commercial value, flexible resources and a combination of enhancing communication thrusts to get your messages heard all around the globe.
“Support and great customer service are at the crux of my distribution business in Atlanta, Georgia. That’s the reason I completely depend on Global Invictus Services (GIS) LLC. This Business Process Outsourcing (BPO) has financially propelled my business and keep my Retailers very happy! GIS makes me always feel like I am family. I highly recommend them to everyone who needs superior BPO support. Cheers and a big
thank you to GIS!”